Support to meet your needs
Developer plan
Free
What's included
- Developer center access
- API status notifications
- Email support
Business plan
$100 /per month
Billed annually
Get started
All of Developer plus
- 8 business hour SLA
- Escalation phone support
Enterprise plan
Let’s chat
Billed annually
Talk to sales
All of Business plus
- 4 business hour SLA
- Architecture and integration planning
- Personal user training
- Developer support
- Dedicated customer success manager
Flexible support tools to ensure your success
Guaranteed First Response Time
Expedited handling and priority ticket routing that guarantees a first response within your SLA
Architecture and Integration Planning
API architecture and integration planning session led by a Lob solution engineer to assist in system design best practices
Zoom Support
Help when you need it with a Zoom meeting for escalated support cases
Developer Support
A dedicated Lob solutions engineer to troubleshoot any technical issues after implementation
Read more about our support features here.
Smarter mail starts with Lob
It's dead-simple to get up and running, and our experts are here to help at every step.